Contact Us

There are a lot of reasons why you would need to contact us. Maybe you’re looking for a used car? Maybe you’ve purchased a vehicle and have some questions about your paperwork? Need to know when you can bring in your vehicle for an oil change? Here is a list of important contact numbers. Below the list, you can find frequently asked questions with the direct phone number to call and an email form should that be more convenient for you.


DEPARTMENT PHONE NUMBERS

SALES: Miami - 305-384-6400    Hollywood - 954-620-7777   West Palm Beach - 561-475-2500

SERVICE: Miami & Hollywood - 305-384-6444   West Palm Beach - 561-475-2512

TAG AND TITLE DEPARTMENT: All locations - 305-384-6309

WARRANTY SUPPORT: All locations - 305-384-6439

FINANCING AND LOAN SUPPORT : Miami - 305-384-6314   Hollywood - 305-384-6435   West Palm Beach - 561-475-2599

HUMAN RESOURCES: Miami & Hollywood - 305-384-6313   West Palm Beach - 561-475-2521

PARTS DEPARTMENT: All locations - 305-384-6433


FREQUENTLY ASKED QUESTIONS

Q: I am interested in a vehicle, who can I speak with?

A: For a vehicle in our Miami location; 305-384-6400. For a vehicle in our Hollywood location; 954-620-7777. For a vehicle in out West Palm Beach location; 561-475-2500.


Q: Where do I pick up my keys from Service after hours?

A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever your vehicle was dropped off at.


Q: I’m interested in having my vehicle serviced or would like to know the cost of a particular service, who would I call?

A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you.


Q: I need my vehicle towed to Florida Fine Cars for service, who can I call to inform that my vehicle will be arriving?

A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you.


Q: If I did not purchase my vehicle from Florida Fine Cars, can I still have it serviced there?

A: Absolutely! Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you, to setup an appointment.


Q: Who can I contact with questions about the title to my vehicle?

A: Please contact our Tag & Title department at 305-384-6309.


Q: Who can I speak with if I have yet to receive my registration?

A: Please contact our Tag & Title department at 305-384-6309.


Q: I received noticed that there is a refund for my tag, who can I speak with?

A: Please contact our Tag & Title department at 305-384-6309.


Q: I cancelled my Gap Insurance but have questions about my refund, who can I speak with?

A: Please call 305-384-6297, we will be happy to get you an update.


Q: Who can I call regarding a refund from my payoff?

A: Please call 305-384-6297, we will be happy to get you an update.


Q: My trade in vehicle’s payoff has not been processed, who can I call?

A: Please call 305-384-6297, we will be happy to get you an update.


Q: What if I have questions about the invoice I just paid?

A: Please call 305-384-6297, we will be happy to answer your questions.


Q: Who do I call about the refund on my warranty or any other product (besides Gap Insurance)?

A: Please call our Banking & Funding department at 305-384-6281 or 305-384-6280.


Q: What is the name of my warranty company and/or what does it cover?

A: Please call our Finance department at 305-384-6314, we’ll review this information with you.


Q: I am thinking about cancelling products like Extended Warranties or Gap Insurance, who do I speak with?

A: Please call our Finance department at 305-384-6314, we’ll answer any questions and help you process this if needed.


Q: My company currently does business with Florida Fine Cars and I have questions regarding an invoice.

A: Please contact our Accounts Payable department at 305-384-6310 and they’ll help to get you answers.


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