Contact Us

Call Our Customer Care Hotline 866-540-0558

Q: I am interested in a vehicle, who can I speak with?

A: For a vehicle in our Miami location; 305-384-6400. For a vehicle in our Hollywood location; 954-620-7777. For a vehicle in our West Palm Beach location; 561-475-2500. For a vehicle in our Margate location; 954-332-1980.

Q: Where do I pick up my keys from Service after hours?

A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever your vehicle was dropped off at.

Q: I'm interested in having my vehicle serviced or would like to know the cost of a particular service, who would I call?

A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you.

Q: I need my vehicle towed to Florida Fine Cars for service, who can I call to inform that my vehicle will be arriving?

A: Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you.

Q: If I did not purchase my vehicle from Florida Fine Cars, can I still have it serviced there?

A: Absolutely! Please contact our service department at 305-384-6444 in Miami or 561-475-2512 in West Palm Beach, whichever is more conveniently located to you, to setup an appointment.

Q: Who can I contact with questions about the title to my vehicle?

A: Please contact our Tag & Title department at 305-384-6275 or 305-384-6266 or 305-384-6369.

Q: Who can I speak with if I have yet to receive my registration?

A: Please contact our Tag & Title department at 305-384-6275 or 305-384-6266 or 305-384-6369.

Q: I received noticed that there is a refund for my tag, who can I speak with?

A: Please contact our Tag & Title department at 305-384-6275 or 305-384-6266 or 305-384-6369.

Q: I cancelled my Gap Insurance but have questions about my refund, who can I speak with?

A: Please call 305-384-6284, we will be happy to get you an update.

Q: Who can I call regarding a refund from my payoff?

A: Please call 305-384-6270, we will be happy to get you an update.

Q: My trade in vehicle's payoff has not been processed, who can I call?

A: Please call 305-384-6270, we will be happy to get you an update.

Q: What if I have questions about the invoice I just paid?

A: Please call 305-384-6297, we will be happy to answer your questions.

Q: Who do I call about the refund on my warranty or any other product (besides Gap Insurance)?

A: Please call our Banking & Funding department at 305-384-6271.

Q: What is the name of my warranty company and/or what does it cover?

A: Please call our Finance department at 305-384-6271, we'll review this information with you.

Q: I am thinking about cancelling products like Extended Warranties or Gap Insurance, who do I speak with?

A: Please call our Finance department at 305-384-6284 - GAP, 305-384-6271- Warranty, we'll answer any questions and help you process this if needed.

Q: My company currently does business with Florida Fine Cars and I have questions regarding an invoice.

A: Please contact our Accounts Payable department at 305-384-6397 and they'll help to get you answers.

Monday - Friday

Sales 9am - 9pm

Service 8am - 6pm (Miami Location only)

Saturday

Sales 9:30am - 8pm

Service 8am - 3pm (Miami Location only)

Sunday

Sales 10:30am - 6pm

Service Closed